Overview:

OCLC is seeking qualified candidates for the position of Senior Product Analyst, Network Enabled Workflow.

Reporting to the Executive Director, Networked Library Services, the Senior Product Analyst, Network Enabled Workflow, is responsible for developing and managing a suite of network-level workflow management services available to libraries. The product under development includes network services for managing library operations and resources, and the creation of network benefits through data sharing and access for participating libraries.

The Senior Product Analyst, Network Enabled Workflow, needs a broad knowledge of virtually all aspects of library workflow-including technical services, access and delivery services, patron management, and system administration-as it is performed on any number of systems, such as the ILS, ERM system, or other library automation software packages.
Strong knowledge of other business process systems, such as Blackboard, PeopleSoft, and 3M, is also a plus.

This knowledge should include an understanding of the library automation marketplace, library open source software development, and librarian and patron workflow tools.

The Senior Product Analyst, Network Enabled Workflow, will be a cross-functional leader who works comfortably in a matrix management environment. She/he will accomplish a great deal of work through other people and other functional departments.

Responsibilities:

* Obtains requirements for the market

* Translates product goals into functional requirements and
specifications

* Liaises with development staff to ensure that requirements are
met

* Assures that development outputs meet requirements

* Works with cross-divisional teams to develop and roll out
communication plans, training and product support.

* Investigates new revenue and business opportunities and guides
product development from ideation to launch.

* Coordinates market research and environmental analysis.

* May organize and lead cross-functional teams; recommends,
develops tests and verifies business models

Qualifications:

* 5-8 years of product, project or program management experience
preferably in library services.

* 5-8 years' experience in supporting online/database services
preferably in the library field.

* Well developed communication and presentation skills

Qualified applicants should apply here:

https://jobs-oclc.icims.com/oclc_jobs/jobs/candidate/login.jsp?jobid=156
3